My Profesional Work History
Cornerstone Logistical Group
IT Operations Manager (2020 – Present)
As the IT manager for a small trucking company, I oversee the entire IT infrastructure, ensuring smooth operations and optimal performance. My responsibilities include providing technical support to end-users, resolving hardware and software issues promptly. I also manage connectivity with printers, optimize dispatch software for efficiency, and support the company app, facilitating seamless communication between drivers and dispatch for real-time information exchange and enhanced coordination.
Hardware Technician / Project Lead (2019 – 2020)
In my role as a project leader, I played a crucial role in facilitating the company’s operations by overseeing and being the point of contact when needed. Additionally, I provided assistance to technicians in disconnecting and reconnecting computers and hardware for businesses undergoing relocations to new workplaces.
Beauty Supply Warehouse - Las Vegas, NV
IT Lead / Loss Prevention Techinician (2013 – 2014)
In my role, I ensured the seamless operation of POS systems in retail stores, utilizing cutting-edge technology for cash and credit transactions. I successfully managed and handled all IT operations at both retail and corporate levels, eliminating the need for external IT support. Additionally, I provided valuable assistance to the Loss Prevention department by installing and configuring hardware and software peripherals, resulting in significant time and cost savings for the company.
TEKSystems - Ontario, CA
Computer Support Specialist II (2013 – 2013)
During my temporary contract, I played a crucial role in facilitating a project at Loma Linda Hospital that involved a comprehensive overhaul of their computer systems. This included upgrading hardware and software, as well as configuring and installing new computers, monitors, printers, and other network peripherals. I contributed to the successful completion of the project, ensuring a smooth transition to enhanced technology infrastructure for the hospital.
3RNetwork - Chino, CA
IT Supervisor / Data Security (2012 – 2012)
In my role as the security lead supervisor, I successfully project managed the installation and configuration of Blancco Server Edition and Tabernus Enterprise Erase Array software and hardware levels. Additionally, I effectively managed and cross-trained students from a vocational school, overseeing their completion of a 160-hour externship program. Furthermore, I took charge of managing the company’s CCTV security camera system and assumed responsibility for scheduling and training employees.
Ketab Corp - Westwood, CA
Network Administrator Assistant (2010 – 2011)
In my role as an IT assistant for a medium-sized company, I am responsible for managing approximately 30 computers. This includes performing weekly backups to our server, conducting fresh installations of new operating systems on all computers, and configuring them within our server infrastructure. Additionally, I am tasked with configuring network printers and assisting in the management of the active directory. Furthermore, I contribute to the maintenance and management of the company’s websites.
Geek Squad/Best Buy - Los Angeles, CA
Computer Tech / Customer Service (2009 – 2011)
In my role as a customer support representative, I provide assistance to customers with any computer problems they encounter. I am dedicated to resolving customer concerns in a positive and helpful manner, ensuring their satisfaction. Additionally, I have a strong ability to troubleshoot and fix hardware and software problems on laptops, desktops, and netbooks. I am proficient in conducting diagnostics, data backups, and software and hardware installations. Furthermore, I have expertise in performing virus removals to ensure the optimal performance of customers’ devices.
My Education Background History
Coastline Community College / College Christian Theology (TUMI)
Business management, marketing, personal finances.
Multi-Level Marketing / Network Marketing
- Leadership, Team-Building, Internet Marketing, Affiliate Marketing, Sales, Blogging, AdWords, YouTube Marketing,SEO, Social Media Marketing, etc…
United States Marine Corps
Served in the Armed Forces
Computer Education Institute (CEI)
- Computer Network / PC Repair
- Received A+, and MCP